Last updated: 28 SEP 2025
At Flowing Gifts, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our platform.
1. Information We Collect
When you interact with Flowing Gifts, we may collect the following information:
Personal Information: Name, email address, phone number, identity details (ID, passport, etc.), and payment details.
Donation & Campaign Data: Information related to donation requests, advertisements, transactions, and fund disbursements.
Technical Data: IP address, browser type, device information, cookies, and usage data.
Voluntary Information: Any information you provide when contacting us for support or inquiries.
2. How We Use Your Information
We use your information to:
Provide and manage our donation and gifting services.
Process transactions securely through third-party payment gateways.
Verify receiver identities and campaign authenticity.
Communicate with donors, receivers, and authorities about transactions.
Improve our services, ensure security, and prevent fraud.
Send important notifications about your account, campaigns, or updates to our policies.
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
Payment Processors (e.g., PayPal, Stripe, bank partners) to complete transactions.
Authorities/Admins to manage approvals, disbursements, and compliance.
Service Providers who help operate our platform (hosting, analytics, support).
Legal Authorities if required by law, regulation, or to protect our rights and prevent fraud.
4. Data Security
We implement strict technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. While we use secure encryption and verified payment gateways, no system is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information (subject to legal or financial record-keeping requirements).
Opt out of marketing communications at any time.
6. Cookies and Tracking
We use cookies and similar technologies to improve user experience, analyze usage, and personalize content. You can adjust cookie preferences in your browser settings, though some features may not function properly without them.
7. Data Retention
We retain your personal information only as long as necessary to provide our services, fulfill legal requirements, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be notified via email or platform notice.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 privacy@flowinggifts.com
🌐 www.flowinggifts.com