At Flowing Gifts, we are committed to maintaining transparency and accountability in all transactions. Because our platform facilitates donations, gifts, and contributions directly to individuals, churches, and charitable causes, all donations are final and non-refundable.
1. No Refund Policy
Donations and gifts made through Flowing Gifts cannot be refunded once the transaction has been processed.
This includes contributions to individuals, fundraisers, churches, or charities listed on our platform.
By making a donation or sending a gift, you acknowledge and agree that you will not be entitled to a refund under any circumstances.
2. Exceptions
Refunds will only be considered in the following rare cases:
Duplicate Transactions: If you accidentally process the same donation more than once.
Technical Errors: If a system or processing error caused an incorrect charge.
Unauthorized Transactions: If fraudulent activity is confirmed by our team and payment processor.
Any exception requests must be reported within 7 business days of the transaction by contacting our support team.
3. Processing of Refund Exceptions
Approved refunds (in exceptional cases only) will be returned via the original payment method.
Processing times may vary depending on your bank or payment provider.
4. Contact Us
If you believe an exception applies to your situation, please contact us at:
📧 support@flowinggifts.com
🌐 www.flowinggifts.com